Shipping policy
TidyVella Shipping Policy
Shipping and Delivery
At TidyVella, we work with independent suppliers to deliver our selection of home gadgets, smart-home accessories, and organization products.
Shipping Rates
Shipping rates are calculated based on the available supplier shipping options, products ordered, and delivery destination. Any applicable shipping charges will be displayed at checkout before payment.
Order Processing
Orders are processed and fulfilled by our participating suppliers. Processing times vary depending on the product and supplier.
Delivery Times
Estimated delivery times depend on the supplier, shipping carrier, product availability, and destination. Delivery estimates are not guaranteed.
Multiple Shipments
If your order includes products from different suppliers, items may arrive in separate packages and on different dates.
Order Tracking
Tracking information will be provided when available from the fulfilling supplier.
Shipping Issues
If your order is delayed, arrives damaged, or appears to be missing, please contact TidyVella through our website’s Contact page. Include your order number and a description of the issue so we can assist you.
Order Availability
If a supplier is unable to fulfill an order, we will contact you regarding available options, including an applicable refund.